Ray Mayfield

Vol. 15 · No. 1

Salesforce · Lightning Design · SLDS

raymayfield.com

Private · NDA work

Private portfolio

This page is password protected. Please keep the link to yourself, and reach out with any questions about the work.

Sales, Service and Experience Cloud work

Group 01 / 04

Salesforce

Service Console Redesign

2024

Client

Enterprise Client

Focus

Agent workspace

Method

Discovery & testing

Platform

Lightning / LWC

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Sales Cloud Pipeline

2023

Client

Fortune 500 Client

Focus

Opportunity management

Method

Journey mapping

Platform

Sales Cloud

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Native apps and self-service touch screens

Group 02 / 04

Mobile & Kiosk

Kiosk Ordering Flow

2022

Client

Quick-Service Retail

Focus

Self-order kiosk

Method

Prototype & usability

Platform

Kiosk / Touch

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Mobile Field App

2021

Client

Field Services

Focus

Technician mobile

Method

Interaction design

Platform

iOS & Android

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Libraries, patterns and standards

Group 03 / 04

Design Systems

Component Library

2024

Client

Platform Team

Focus

Design system

Method

Atomic design

Platform

Figma + LWC

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Pattern Guidelines

2023

Client

Enterprise Client

Focus

Standards & docs

Method

Governance

Platform

SLDS

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Portals and workflows for members and agents

Group 04 / 04

Healthcare & Insurance

Member Portal

2022

Client

Health Insurer

Focus

Self-service portal

Method

Research & IA

Platform

Experience Cloud

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Claims Intake

2021

Client

Insurance Carrier

Focus

Claims workflow

Method

Service design

Platform

Service Cloud

View project

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